Baker Street Cafe
       
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Baker Street Cafe

Neighborhood: Westboro/HintoPrice Range: Average
6.3
Based on 22 reviews


385 Richmond Rd
Ottawa/Gatineau

Tel: (613)729-8807

Categories:
Bar / Grill


Nice little pub serving your standard all day breakfast and pub food. Along with this a good selection of draft beers.





    
 

Reviews

User Review Rating
murph
2013-Dec-05
13:01:39
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Contribution Status:

Regular (28.40)

Visited on 2013-Dec-5
First Visit to Baker St Cafe
Was there this morning with a couple of other friends for breakfast. They have been there before but this was my first visit. There was no line up to get in which surprised one of my friends. I walked in and was surprised at how quaint and 'cozy' the place is. It is an eclectic mix of rock & roll with many r & r themed posters and other memorabilia on the wall along with a motif on the wall similar to the Baker St tube station in London. Having been through the Baker St tube station, if they wanted to make it a bit more authentic, they should paint a few Sherlock Holmes silhouette likenesses on the wall. The Baker St station has the silhouettes glazed into the tiles on the walls. This restaurant reminds of the type one would find in "The Beach' area of east end Toronto. I think Westboro is aspiring to be that kind of neighbourhood.

Service and placing of order was good and quick. Unfortunately it was a bit longer than I expected from time of order to time of receiving food. A few jokes were made about chickens having laid the eggs yet and were they waiting to butcher the pig.

The menu is quite varied. Potion sizes are too big and this from a guy who likes a big breakfast. Unfortunately, as mentioned by another reviewer, the portions sizes are reflected in the price. $20 for 2 eggs, back bacon, home fries, fruit and coffee caused me to nearly fall off my chair. I wasn't aware that the home fries would be cooked with green, yellow and red peppers. I don't like these peppers but I ate them anyways to prevent having to send my order back and a resulting long wait for another order.

Was the food good? Yes. Is the decor nice? Yes. Would I go back? Probably not. I'm not the kind of person who typically drives more than half way across town to go to breakfast where the portion sizes are too big and I have to spend $20 for breakfast. I can see how this restaurant appeals to a certain demographic. Unfortunately, I am not one of those who fit into that category.
-- murph
Won't
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Eatsmore
2013-Apr-05
16:09:25
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Contribution Status:

Regular (42.08)

Visited on 2013-Mar-30
Yeh, I don't know.....
My family kept driving by this place, seeing the early morning lines to get in.
We eventually gave in, and arrived very early on a Saturday morning, beating the lines.
Firstly, I will compliment them on the quality of there food, fresh fruit, great eggs, great products.
Biggest complaint, is the serving sizes. The meals are really too big! What is wrong with people today, and this obsession with big plates of food? And I payed close attention to the plates being bused back to the kitchen, which most still had a quarter to half the food left on a plate. Management should pay closer attention to this, downsize the food quantities, and maybe bring down their prices. Which is my second complaint. $70.00 for a breakfast for 4, including a $9.00 childrens breakfast!? You know, I get it, the place is trendy, but stop taking advantage of "we" the people. You have a great product, but your prices and quantities are out of wack. Too bad, I liked the food, but wont return, and wouldn't recommend.
-- Eatsmore
Won't
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User Review Rating
Kanatajoey
2012-Jul-31
09:38:44


Contribution Status:

Novice (3.00)

Long lines - good breakfast
I don't really understand all the bad reviews here - maybe just competition but I enjoy this spot. It has a unique Brit band atmosphere with poster of the Stones, Beatles, Zepplin, and background music that brings you back to the good ol' days! Lol I had the standard 2 egg breakfast which was about $10 after taxes but it was very good and filling! I will agree that sometimes the service is a bit lacking but this is a very busy place! One thing however, is that I find in the summer it can get very warm inside as the place is cooled mainly with ceiling fans. Nonetheless I come back quite often!
-- Kanatajoey
Will
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User Review Rating
Earlybird
2010-Aug-01
13:37:20


Contribution Status:

Regular (28.70)

The good, the bad, and the ugly
The good: food is tasty and not made out of plastic, portions are generous and service was polite and quick.

The bad: if you look like a hole in the wall, you cannot charge $16 for pancakes. It reeks of a type of corporate greed that I do not want to associate with a place this pleasant. Point final.

The ugly: the washrooms. If this is a make-or-break point for you, which it isn't for me, delay going until you get home.

So in all, you really have to ask yourself what you want in a breakfast or brunch. If you want the standard eggs fare, do not need the fake plastic decorations a la Cora, or do not mind paying more for pancakes etc., Baker Street can be highly recommended.
-- Earlybird
Will
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User Review Rating
Marijumanji
2010-Jan-04
16:02:40
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Contribution Status:

Great (190.97)

"Fool me once..."
I went here for breakfast on New Years day. I had been to Baker Street Cafe a handful of times before and was well aware of their high prices, a lack of any other choice forced me to return. If I can avoid it in the future, I won't be back. On with the review...

The food was tasty. I had a mushroom and cheese omelette which came with potatoes and a bit of artistically arranged fruit. Each omellete here is cooked in a separate pan, which I suppose is the reason the food takes a little while to be served. I also ordered a side of sausages, which at Baker Street is more like 'sausage'. The sausages here aren't your typical grey nitrate torpedos, but thick and juicy with a crispy skin. It's little quality touches like this that keep people lining up for Baker Street Cafe.

The washrooms aren't great as people have already mentioned, the decor is trying to be 'cozy' but is actually more like 'cramped'. I don't enjoy the feeling of eating elbow to elbow with strangers. These complaints are more limitations of the real estate rather than something I can fault the owners for though. The real negative is the price. The above order with grapefruit juice (no coffee) came in at just over 23 dollars before tip. Yes, you read that right.

For the cafeteria-style ambiance and breakfast that slightly rises above what you can find at any local greasy spoon, Baker Street Cafe just can't get my recommendation.

In the words of former president Bush
"You fool me, you can't get fooled again."
-- Marijumanji
Won't
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Again
Comments (3) ... 
     

User Review Rating
so smooth
2009-Nov-05
08:06:57


Contribution Status:

Newbie (1.00)

Visited on 2009-Nov-1
hawfull
was their n sunday with my family...wont be back...
service from a young lady with dirty shirt says her daddy owns the place and she doesnt care if we are not happy..
wath as happen to that place ther use to be good staff their
on weekends and now were is every body we have a hostess that spends her time talking with the waitrese and waiter and laughfing very loundly .. is she the new owner..Or another relative...maybe theyr should spend some time cleaning that place instead of talking and waisting time ..I cant beive some body pays those people to work their... where is the owners ....
-- so smooth
Won't
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User Review Rating
EnjoysGoodFood
2009-Apr-28
13:16:00


Contribution Status:

Regular (25.20)

First visit - quick and efficient
This was my first visit and won't be my last.

The atmosphere was simple but pleasant. The server was very good and very attentive.

The coffee is brought in a carafe and left at the table. A nice touch and adds a level of efficiency for the server.

I had the smoked meat sandwich special. The portion was generous and came with pan fries (with fried veggies and onions) and mixed fresh cut fruit. The prices seemed a bit high, but the portions and quality quickly put them at reasonable levels.

Definitely a cut above what I expected for a quick lunch - I was in and out in 30 minutes.
-- EnjoysGoodFood
Recommended
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User Review Rating
79761
2009-Mar-04
00:31:26


Contribution Status:

Regular (25.30)

Visited on 2009-Mar-3
Bad service...good breakfast
My fiance and i used go here a few times a week for breakfast.... The food over all is good. The home fries are never properly cooked..always hard and undercooked and no flavor, other then that the food is great..now it takes a turn the service is SLOW SLOW SLOW...trying to get your servers attention is like pulling teeth. We stopped going because of that...and in the summertime there is no air condiitong..the place needs a make over! will not go back
-- 79761
Won't
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User Review Rating
CrackerThree
2009-Jan-18
16:04:26


Contribution Status:

Occasional (7.00)

Filth, Extra Long Wait & Good Food
The extra long wait, in line and at the table, allowed us the opportunity to notice the years of accumulated filth. The washrooms are not fit for humans & the entire restaurant is in dire need of renovations (the moldy umbrella, catching the leak in the ceiling, was my favourite).
The place is so disorganized & understaffed that breakfast becomes a three hour event.
The consulation is that our breakfast was fantastic.
The bad outways the good. Not a do-over.

Tyrades & Testamonials
by
Cracker & Thr33
-- CrackerThree
Won't
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User Review Rating
OSoloMeal
2008-Oct-29
14:42:26


Contribution Status:

Great (100.00)

Visited on 2008-Oct-11
I give up...
I give up, Baker Street. I do. You win. I won't be back and i'll miss you horribly so your evil plan has worked.

Was back again, Mid Oct 2008, Sat brunchtime. Close to noon and it wasn't busy at all. No one ahead of us in line. Most tables occupied but a few wrapping up and we were seated immediately. A chalkboard sign at the door says '45min wait for food'. Ok, i'm warned. I get it. We came prepared, newspaper, agendas, cel phones, no problem, we'll enjoy the anticipation...

Waitress comes, we ask if the wait is still 45, she says yes. The place is emptying out, but still fine. We've been warned. We get coffee, we get water, we settle in.

Time passes.

The paper is finished. The calls are all made. Coffee has been refilled twice. 45min. 1 hr. 1hr 20....

Food arrives.

And this is what kills me... the baked omlette was awesome. The poppy seed french toast is STILL the bestest thing ever. You warned me, you DID, i KNOW....

But come on... over an HOUR??? No lineup. No massive group. Empty tables... and over an hour wait. For breakfast. By the time it got there we were just... bleh.

So i give up. I'll miss you Baker Street. Really i will, but while your food is awesome, i can't, in my head, justify sitting in a place waiting an hour+ for breakfast, however great.

*Sigh*

(the worse part about this is in six months i know, i KNOW i'm going to buckle and try again....)
-- OSoloMeal
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User Review Rating
Food Fan
2008-Oct-27
10:47:16


Contribution Status:

Newbie (1.00)

Service was slow and disorganized-dissapointment
I agree with this last review for Baker Street Cafe. The food is comparable to what you might find at the chain Cora's and the price is similar. The wait is not worth it (despite what the hallway chalkboard tells you in the restaurant), for the slow service and for the wait and the price you'd expect better food. For a couple loonies extra, you could go to Benny's Bistro in the byward market, have yourself a really good quality french meal with a properly run kitchen and fair service--they are just as busy on a Saturday or Sunday morning. The servers and host staff at Benny's though are pros and are very organized. We went to Baker's this weekend and a couple who came in after us got served and ate and left by the time we got our meal. In fact, a couple of people after us got served before us. I wished we went to the Pita Wrap across the street, at least I would have paid less for mediocre food, and we wouldn't have had to wait, plus we could save my money for a nice meal at Benny's Bistro. What a dissapointment. Most of the brunch meals at Benny's run between $11 to $14. We ended up paying about $30 for two of us at Bakers, so it's pretty similar in price. Don't go if you're in a rush is my advice, there are better brunch places out their for the money and the service. If you want simple food that you could do at home yourself and don't want to pay much try Gabriel's or if you want really good quality ingredients and a breakfast you wouldn't make at home, go to Benny's-the Salmon Gravlax is a favorite, though they change it up depending on the seasons.
-- Food Fan
Won't
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User Review Rating
Jaime (jaimelacroix27)
2008-Jul-28
20:14:41


Contribution Status:

Newbie (1.00)

Visited on 2008-Jul-26
Poppy Seed French Toast Outstanding!
Arrived after 9am and was seated within 10 minutes. Never been here before, but was going on a recommendation from my mother (her and I are breakfast outing aholics!). I love how they leave a coffee urn on the table for instant refills. I ordered the Poppy Seed French Toast with a side order of sausage. The wait for the food was a bit lengthy, glad I had a newspaper to read to keep me busy! Was it ever worth the wait!! Large portion of fresh, sweet french toast, with lots of fresh fruit (bananas, pineapple, melons, strawberries) and one big, tasty sausage (better than those breakfast sausages everyone else serves). I'd recommend this place to anyone!
-- Jaime (jaimelacroix27)
Recommended
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User Review Rating
Sunday
2008-Jul-14
12:18:23


Contribution Status:

Newbie (1.00)

Hit and miss service, but consistently delicious food
I've been to Baker Street Cafe several times since it opened, in spite of living nowhere near Westboro. Breakfast is one of my favourite meals to go out for, and I make a point of trying new places. My first impressions of Baker Street cafe were:
- a wide selection of menu offerings. I personally love a little sweet (french toast) with some classic savoury breakfast special, and they are one of the few places that offer this combo. I also like that they have different brekfast specials each time. (On my last visit one of the choices was ribs and eggs?)
- High prices, which were shortly after redeemed by monstrous (too big?) serving sizes
- Decor did seem a bit random and dodgy.
- I've waited for my breakfast several times here, but I do like their habit of leaving an entire carafe of coffee on the table, especially if I'm going to be waiting a while. However they do charge for coffee on top of a rather steep breakfast bill.

On my last visit, I noticed there had been a minor decor upgrade, which was nice. The beach umbrella is still there though...

More importantly, we waited over 50 minutes for our breakfast on my last visit, after being informed before being seated that there was a 40 minute wait for food. We decided it was worth the wait on this rainy Sunday, but nearly an hour did seem a bit much for breakfast.

In any case, the food is pretty fab: I had the poppyseed french toast, which is a flat challah-poppyseed bread mixed with fresh fruit. At $9.50, it was one of their cheaper offerings, which isn't saying much. But the french toast was divine, and the fruit served with the meal was actually fresh and somewhat seasonal, which is unique among most breakfast joints. (Melon, blueberry, strawberry and pineapple.)

My overall impression of this place is that their service can be slow and spotty and that they don't focus on service or decor, expecting to let the food do the talking. That said, your food has to speak pretty loudly to outweigh a 50 minute wait and a fairly high price tag. For me, Baker Street Cafe is worth a visit, just not when I'm in a hurry.
-- Sunday
Will
Visit
Again
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User Review Rating
KMT
2008-Mar-22
21:29:03


Contribution Status:

Newbie (1.00)

Great breakfast but restaurant needs attention
Have patronized the restaurant twice now over past month. The wait tends to be about 15-20 minutes or so each time. There seems to be a lack of staff to keep up with the table change overs but once seated food has come quickly both times. The breakfast for 8.25 that includes eggs, toast, sausage, fruit, pancakes or french toast is delicious. Toast from Rideau Bakery, real and large sausage, great pancakes or french toast. Some of the other items have prices that seem unusually high like pancakes and sausage for over 11.00??!! Too much for breakfast for sure. Drinks are expensive too and really coffee or tea could be part of breakfast at the prices charged. Wait staff seem really run off their feet (need to do some hiring). Biggest complaint is the lack of cleanliness and lack of decor. It is really dirty in there and needs an overhaul. Wouldn't take much and if it isn't done soon the quality of food won't matter because people won't go.
-- KMT
Will
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User Review Rating
dave (DaveAllston)
2008-Feb-18
02:35:30


Contribution Status:

Frequent (15.00)

tick tock
the clock is ticking on this restaurant. And in my opinion, though I worry about what kind of new coffee shop, hiking jacket store, or baby clothes emporium will likely replace it, I do kind of hope it goes under, just to see it put out of its misery.

For one, this is a restaurant that has never had an identity. Born into the walls that once housed Gentle Annie's Pub (a Westboro institution that deserved a better fate than a slow death at the hands of the Westboro 'development'), Baker Street opened up as a trendy, upscale restaurant which prided itself on its breakfast. In fact, they had a sign up on the window "Ottawa's Best Breakfast" I am sure the same week it opened up. Maybe the Sun or Citizen held their contest on the very day it opened, I don't know... but it seemed a bit fishy to see that sign up literally the week it opened.

So of course we had to try it out, and I was less than impressed. I was also less than impressed at the $20 pitcher of beer during WestFest, and the expensive, minimally portioned lunch and dinner I've had there since. I guess thats whats most sad. I've *wanted* to like the place, and I've given it so many chances.

But I guess I'm just tired of going in there and seeing some of Gentle Annie's decor still hanging there ("lassies" and "gents" washrooms), and the absolute random melange of other decor that you just can't figure out, and just comes off as laughable every time I'm in there. I think there was like a lobster trap and a beach umbrella, along with a trumpet and an egytian rug. Its all over the place, and the staff has generally been slow, and unhelpful. And the portion sizes have gone downhill from what i've seen and what I've heard. My 2nd breakfast recently was nowhere near as much as the 1st time I went, right after its opening about a year and a half ago.

Anyways, I can find nothing in this place worth recommending. And like I said, I wanted to like this place. And I wish I did, but I don't. And from what I see/hear from friends/family, no one else really does either. Sure its an easy place for those of us in the area to have a casual dinner or drink, and with the busy-ness of Westboro these days, especially in that area, its an automatic that it will do well on certain days, in certain periods, if only because MEC or Trailhead bring in clientele from all over Ottawa. But after one lunch at Baker Street, that in all likelihood will be your last. And thats fine. Tick, tock, I'm interested to see what goes in there once it shuts down.
-- dave (DaveAllston)
Won't
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User Review Rating
norman
2007-Nov-11
19:03:14
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Contribution Status:

Excellent (287.22)

Visited on 2007-Nov-11
Good food, homey atmosphere
Excellent omelets, good quality bread, full bodied coffee and friendly service. Fruit and excellent potatoes and onions are on the plate.
Think Cora's with a bit of extra "soul"

PS My rating is actually 8's and 9's, however the rating scale defaults to 5's. I can't seem to change it.
-- norman
Will
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User Review Rating
westender
2007-Aug-06
20:18:09


Contribution Status:

Newbie (1.00)

Little gold mine going down hill
We started going there shortly after it opened and we were pleasantly surprised with the breakfast. Nice portions with huge toast and a variety of fresh fruit. Although the breakast was good, the service was never there. We had to wait a long time for coffee and our refills. At times the cutleries were missing, and we always had to ask for our condiments. But we kept going because the breakfast was great. Unfortunately the breakfast started going downhill as well. One day they decided to serve the huge sausage instead of small breakfast sausages, a couple of times our toast was cold. One time they brought the wrong breakfast, the breakfast was then returned cold. The juice that is supposedly freshly squeezed is overpriced. For that price I can buy a carton of Tropicana. The last time when we decided was our final visit after overlooking all these issues was when they ran out of sausage and bacon and without forewarning us they just decided to slap a piece of pea meal bacon with cold toast. We have now chosen to eat our weekend breakfasts at other venues.

This place has so much potential, it just needs to be better managed. If they are able to overcome what I believe are growing pains I would definitely consider going back on a regular basis.

Westender
-- westender
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User Review Rating
fiddlehater
2007-Jun-26
15:04:34


Contribution Status:

Occasional (9.00)

what a surprise!
have been feeling as of late that there are not many choices to get consistent quality breakfast foods anywhere...westboro, wellington, the market..etc...
well, i was pretty shocked..pleasantly.
eggs, cooked as ordered. sausage...large and tasty.
potatoes...real ones...with peppers and seasoning...
bread...dense and malty, toasted beautifully.
the atmosphere is nothing to balk at, but who cares...the food was great and I only hope it's as good next time I go!
-- fiddlehater
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User Review Rating
redrover
2007-May-27
18:03:41


Contribution Status:

Newbie (1.00)

Extremely Poor Service
Have been here twice, the first time it was decent but I can't understand who rated it "Rated Ottawa's Best Breakfast" as their sign up front says.
The second time, the service was terrible, we were seated and orders taken quickly enough but downhill from there. One of our breakfast had to be sent back twice, first time for wrong order, second because it was now ice cold. The server never even apologized or seemed to concerned about it. There are lots of great breakfast places in town so we likely won't be back.
-- redrover
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User Review Rating
DrunkenL2
2007-Apr-13
23:35:12


Contribution Status:

Occasional (9.50)

Voted Best Breakfast in Ottawa
Great Hours Sun-Thurs 7am-3pm,
Fri & Sat Live Blues every Week
Across from Mountain Equiptment Co-op.

Fast and Friendly Staff..
-- DrunkenL2
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User Review Rating
Ray Ray
2007-Apr-10
13:18:19


Contribution Status:

Frequent (21.10)

Quick food and good service
Got a good lunch at $15 taxes and tip in. Took about 10 minutes after the order to get it.
-- Ray Ray
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